The first “S” in SaaS should stand for support

The first “S” in SaaS should stand for support

You have taken the plunge.  You have moved a mission critical application to the cloud.  Hooray!  Now its time for ease of use, access from anywhere, anytime and lower total cost of ownership (TCO).  This is going to be great….until its 10 PM and you run into an...
5 Things You Need to Know About Ransomware

5 Things You Need to Know About Ransomware

A few days ago I was speaking with a friend of mine who operates a Managed Service Provider (MSP). He shared with me a story about a client of his who was recently hit with ransomware.  In this conversation he told me about the cost of the event (it was heavy) and...